We've gathered answers to our most common questions about ordering, customization, shipping, and pickup. If you don't find what you're looking for, we're always happy to help. Just visit our Contact page or send us a message on Facebook.
How long does it take to receive my order?
Most custom orders are completed within 7-10 business days (or sooner) before pickup or shipping. During busy seasons or large fundraiser events, turnaround times may be slightly longer.
Is everything made to order?
Yes! Nearly everything we sell is printed to order. This allows us to offer a wide variety of designs while maintaining quality and reducing waste.
Do you offer custom apparel?
Absolutely! We create custom apparel for:
- Businesses
- Schools
- Sports teams
- Fundraisers
- Family reunions
- Clubs & Organizations
- Individuals
If you have an idea, we'd love to bring it to life. Send us a message to get started.
Do you charge a design fee?
Yes, our basic custom design fee starts at $5.
However, if your design is something we think would make a great addition to The Cozy Press collection, we'll often create it free of charge.
If a design fee is needed, we'll always let you know and get your approval before we begin.
Can I bring my own design or logo?
Yes! We can print your business logo, team design, event artwork, or custom graphic on a variety of apparel. If you're unsure whether your artwork is printable, send it to us and we'll be happy to review it.
Can I bring my own apparel for printing?
At this time, we print only on apparel purchased through The Cozy Press. This allows us to ensure consistent quality and stand behind every finished product.
Will I receive a proof before my order is printed?
For custom orders, yes. We'll send a digital proof for your approval before production begins. We won't print your order until you're happy with the design.
Do you offer quantity discounts?
Yes! We offer discounted pricing on larger orders for businesses, schools, sports teams, clubs, fundraisers, and events. Contact us for a custom quote.
Can I request a specific apparel brand or color?
Absolutely! We have access to thousands of apparel options from many of the industry's most trusted brands. Whether you're looking for everyday basics or premium apparel, we can help you find the perfect fit for your project.
We offer products from brands including Nike®, Carhartt®, Richardson®, Gildan®, Bella+Canvas®, Comfort Colors®, The North Face®, Port & Company®, Sport-Tek®, Next Level Apparel®, and many more.
If you don't see the brand, style, or color you're looking for on our website, just let us know—we'll do our best to source exactly what you need.
Do you offer shipping and local pickup?
Yes! During checkout, you can choose the option that works best for you.
🚚 Shipping
We ship anywhere within the United States. Shipping rates are calculated during checkout based on your order and delivery address.
📍 FREE Local Pickup
Essexville, MI (By Appointment Only)
Rooted Wildflower
418 N. McEwan Street
Clare, MI 48617
Pickup available during regular business hours.
You'll receive an email notification as soon as your order is ready for pickup. Please wait until you receive your pickup confirmation before picking up your order.
Didn't find your answer?
We're always happy to help! If you still have questions, please visit our Contact page or message us on Facebook. We'll get back to you as quickly as possible.